Privacy Policy
This policy explains how Confidence Engine handles information when you use the service.
Who is responsible
Confidence Engine is operated by RDB Solutions Ltd., Palmeira Avenue Mansions, 19 Church Road, Hove, East Sussex, England, BN3 2FA. For privacy questions or deletion requests, contact data@rdbtech.co.uk.
Information we process
We process your account email and authentication information, together with information you choose to enter into an investigation. This can include scenario descriptions, reconstructed SituationGraph material, Current Understanding, Open Questions, answers, Findings, Contributions, reports, and revision and timestamp metadata.
Please do not enter personal information that you do not need to provide, especially unnecessary information about other people.
Why we use it
We use account information to provide secure access to your account. We use investigation information to save your work, let you return to it, and provide the reasoning features you request. Confidence Engine supports your understanding; it does not make decisions for you.
Storage and reasoning
Authentication and investigation persistence are operated through our self-hosted Supabase and PostgreSQL infrastructure. Reasoning requests are processed through private Ollama/Qwen infrastructure used by the service. We also use functional browser storage for authentication sessions and interface preferences; see our Cookie Policy for details.
Retention and deletion
Account and investigation information is retained while your account remains active. After 18 months without activity, we will contact you before deletion; if inactivity continues, account and investigation information may then be automatically deleted. You may request deletion at data@rdbtech.co.uk.
Deleted information may remain temporarily in rotating backups until those backups expire.
Security and your rights
We use access controls and technical measures appropriate to operating the service. You can contact us about access, correction, deletion, or other data-protection requests. You may also complain to the UK Information Commissioner's Office.
Age and changes
Confidence Engine is for people aged 18 and over. We may update this policy as the service develops; the current version will be published on this page.